In this episode of Demystifying Cosmetics, host Jennifer chats with Ed Schack, founder of EES Cosmetic Ingredients, to discuss the art and science of building a successful cosmetic ingredient business. Ed shares his inspiring journey from being a history major to a leader in the cosmetic industry, offering insights into overcoming challenges, fostering relationships, and prioritizing people in every aspect of business. Whether you're an entrepreneur, an industry veteran, or just curious about what it takes to thrive in cosmetics, this episode is packed with wisdom and actionable advice.

Key Takeaways

Overcoming Fear and Starting a Business:

• Making the decision to begin is often the hardest part. Stay positive, and envision success.
• Build a business that can eventually run itself to ensure sustainability and balance.

People Over Product:

• Prioritize relationships with customers, suppliers, and employees.
• Transparency, loyalty, and kindness are key to long-term success.

Sustainability and Social Responsibility:

• Partner with suppliers and manufacturers who treat workers ethically and prioritize sustainability.
• Aligning business values with giving back strengthens relationships and culture.

Adapting in a Changing Industry:
• Innovate through hybrid communication models like pre-sending sample kits for remote presentations.
• Focus on natural and sustainable ingredients to meet evolving customer demands.

Timestamps:

00:00 – Start
01:28 – Ed’s unconventional path into the cosmetic industry.
05:14 – The inspiration and challenges of starting EES Cosmetic Ingredients.
06:41 – Creating transparency and fostering trust with suppliers and customers.
12:27 – Core values: Humility, curiosity, and confidence.
18:13 – Giving back: Social responsibility as a core business value.
23:52 – Sustainability in action: Ethical sourcing of candelilla wax.
31:01 – Work-life balance while running a family business.
35:23 – Advice for entrepreneurs: Focus on people, not just profits.
39:10 – Innovating through hybrid communication and micro kits.
46:40 – The impact of indie brands on the cosmetic industry.
49:44 – Closing thoughts: People first, process second, product third.